Shipping & Freight
New Zealand wide
Orders within New Zealand are supplied ex Christchurch and shipped either by Couriers, New Zealand Post
Within New Zealand Shipping is free, for orders over $150.00 * BUT SOME LARGER ITEMS IE LARGE COOKERS,FRIDGES CANNOT BE SHIPPED FOR FREE, PLEASE CHECK WITH US
* We reserve the right to revise the delivery offer on larger bulky items such as Fridges, Cookers and Fires and any other larger bulky items, in this case we will endevour to subsidise the freight charge. PLEASE CONTACT US FOR A FREIGHT RATE ON THESE ITEMS
Shipping charges are calculated at the time your order is processed. Regardless of your order being over $150.00 and therefore "Freight Free" you will still need to select the shipping area e.g.: North Island or South Island. The method or delivery service is based on the overall weight and actual size of your order. When purchasing more than one item the freight calculator will determine the appropriate consolidated freight total. The principle being you don’t pay multiples of freight for multiple items.
Our aim is to process your order by the end of the day in which we receive payment confirmation. Depending on the delivery method your order can take up to 5 days to arrive if delivery is between islands. You should allow up to 5 working days from the placement of your order for your goods to arrive. In most cases however you will receive your order within 1-3 days.
NB: If you are a rural delivery customer it may take an additional 1-2 days for your order to arrive.
WE ARE NOT LIABLE FOR PACELS THAT ARE LOST WITH NON TRACKED ITEMS
Overseas orders / requests
International customers can contact us directly via email for a quote on shipping to their destination.