Guarantee

 

Warranties

 

All the products we sell come with a manufacturers warranty unless they are a used item or otherwise stated as ‘no warranty applies’ Some products have a specified time guarantee. Items with this type of guarantee usually state the time period on the product information card or docket. Some products are sold with a ‘lifetime’ guarantee, guaranteeing that the item will stand up to the use for which it was designed for. This type of warranty or guarantee does not cover damage caused by improper care, accidents or the natural breakdown of the materials over time. This type of warranty or guarantee covers material, design and production faults. The warranty commences the day of purchase.

 

Please keep your sales dockets for warranty purposes. Warranties will not be honored without proper proof of purchase. The warranty on the item(s) only covers the original owner. Caravan Camping & Marine at their own discretion, reserve the right to replace or repair any item found to be defective.

 

Material, design or production faults are rare. If you find your product to be defective please contact us. Some products may be covered by an International warranty agreement. Contact us before returning any item(s). Freight reimbursement will not be given unless by prior arrangement.

 

In the event or case of damage to an item due to accident or improper care, we can arrange to have the item(s) repaired at a reasonable charge. Freight will be the responsibility of the customer. A quote including return freight will be given.